


Tailor Your Experience
🌿 Please fill out the form below to help us prepare for your appointment and ensure the best experience possible.
Kindly read the information below to prepare for your appoinment.
📌 Appointment Policy:
All appointments must be canceled, rescheduled, or shortened at least 4 hours in advance. Any changes made with less notice will be subject to the full appointment fee.
🚗 Plan your travel time!
Traffic can be unpredictable, especially when using Uber in Hout Bay. We recommend allowing extra time to reach us.
⏳ Arrive early:
Please arrive 5-10 minutes before your appointment to finalize any details, such as choosing your massage type. This also allows time to:
✅ Use the bathroom
✅ Switch your phone off or to silent
✅ Inform us of any injuries or specific focus areas
🌍 Communication with our staff:
Please remember that our therapists are foreign and may require translation. If you have any specific needs or injuries that require attention, kindly inform reception before your treatment so we can assist in communicating with your therapist.
During the treatment, please keep your language simple and clear to ensure the best experience.
⚠️Your comfort is our priority. If you are not satisfied with your treatment, please ask your therapist to call the manager or receptionist for assistance. Depending on availability, we may:
✔️ Provide a different therapist for the remainder of your treatment
✔️ If no alternative is available, stop the treatment altogether
🔕 Quiet Zone Reminder:
Please remember that our spa, including the reception area, is a quiet zone. We kindly ask that you speak softly and proceed quietly to maintain a peaceful and relaxing environment for all guests.
We appreciate your cooperation and look forward to welcoming you for your treatment!